See What Our Valued Customers Are Saying:
If there were 10 stars I would choose it...…... Was so surprised at the fast, fast (did I say fast?) service and assistance from Chessa Nanna..... stellar to say the least. I was searching for a particular part over the last month, and within minutes (yes, minutes, if not seconds) Chessa had a quote emailed to me and we completed the transaction minutes later.....just amazing service. To those reading this review, pick up the phone and call them, you will not regret the great, phenomenal "Superior" response! (and no, this is not a paid ad!....just a real customer.)
Mary Kate McCaffrey
Ordering was quick and easy, and I only had to talk to one person. This is my first order and the rep told me everything I needed to know.
Extremely quick response and shipment of order. Website is well designed and easy to navigate.
These guys were incredibly patient and responsive. I needed help knowing how to order what I was looking for and Bethany explained the process and helped get me exactly what I wanted. I placed a small order but they made me feel just as important as any customer. Great experience!
I really enjoy working with Superior Washer. They work very closely with us, when we send them an order that is RUSH. They go above and beyond to fulfill our needs and requirements. Quick response time to all of our questions. We have had no quality issues with Superior Washer.
Pleasure working with Bethanny, extremely helpful with expediting our needs.
Bethany and Daryl in Rock Hill went above and beyond to help us solve a problem for one of our biggest customers. It wasn't a big dollar order - but they handled it like it was the most important thing they had to do. We really appreciate it!!
Superior Wash = my hero's These guys have jumped through hoops to provide a resolution to a stock out situation. I appreciate that they understood the urgency and jumped on board and made it happen. Thank you so much to Bethany and team.
A quality company with great staff and always quick to respond. A pleasure to deal with.
Great fast responsive service
I was able to find what I needed at a very reasonable price and in stock. The sales rep was pleasant and very responsive.
It was an easy inquiry with a very rapid response. I was able to find what I needed at a very reasonable price and in stock. The sales rep was pleasant and very responsive. I will be inquiring on other items as the requirements come up. Thanks again for you help.
Superior Washer they listen and support clients with great price & lead-time.
Fasiel Nogueira Jr.
Every time we needed to expedite an order or have it rushed in Superior Washer always helped. We either had a partial part delivered at no charge or we were offered an expedite fee for the entire order.
Everyone is very friendly and helpful. I normally work with Chessa and sheis great! Even when she is out, someone always gets back with me very quickly. I've had a great experience with Superior so far!
Great service. Sometimes not the best price but never far off.
Very good pricing for a custom product, which meets our customer's requirements.
Very good follow up on order.
I have just started working with Superior Washer and they have been great to work with. I look forward to working with Bethany.
Swift, courteous and professional. For a very small potential order, they bent over backwards to educate and assist me.
Service response was fast!!
Swift, courteous and professional. For a very small potential order, they bent over backwards to educate and assist me. Belleville and wave spring washers and nylon washers.
Very quick response time for the quote.
Bob Rankin, Director of Facilities and Production
Erica Helms was my CS Rep. She was extremely helpful and knowledgeable about your products. I ended up ordering the product i inquired about. We will be contacting you for additional items that we use. Thank you
Our manufacturing representative Bethany is always quick to respond and provide updates whenever asked. Pricing and quality is very good. If the competition comes in a bit more aggressive, Superior does not hesitate to work with us.
Quote was Efficient and fast
Excellent Customer Service
Gina , Metro Bolt
very helpful and professional helping me to order the right thing to fit my need.
Rene was kind, patient and did not talk over my head with industry jargon. She had what I needed. Excellent follow through. Quick and easy application. Package, I am trusting, arrives today.
Always prompt and helpful
Fast response, stock availability, competitive prices and delivery on time.
I like how flexible you guys can be with your pricing, helps us a lot right now.
Have been doing business with these folks for years now. Always available to handle any issues / concerns if / when they arise.
Bethany was incredibly helpful and responded quickly.
Superior Washer is always personable and professional. Always able to assist me in a timely manner.
Lezly Dorman-Dutton/Hardware Specialty
Superior Washer is always professional and personable. Always able to assist when I need help with something. :)
Tanyia TJ Lynch
I have nothing but praise for Superior Washer. Everyone I have ever been in contact with is efficient, knowledgable, and extremely helpful in all aspects. Wish every company had the same values and work ethic that common practice at Superior Washer.
Superior is an example of how customer service should be done. They respond quickly, with your quote and your purchase order. Verification is very important in the fastener business and Superior does that well!!! All-around a great experience
Larry Szabo, Precision Fittings
Your company is in my top ten of suppliers. Always can count on you guys. Inside Sales and customer service is terrific and product quality. Keep up the GREAT work. YOU GUYS ROCK.
Great pricing and great delivery time.
Great service and delivery.
Great customer service. Very helpful reps who offer solutions.
Knowledgeable and responsive.
Great customer service and good pricing and delivery. We value the opportunities that Superior Washer provides us when getting a quality part to the customer.
The service I received was fast and great. They solved my issues and I was very happy. My production can now meet my customers orders in time. Thank you
The team at Superior Washer was able to quickly provide us parts we needed, they were fast to quote, manufacture and ship partial shipments in order for us to meet our production needs.
Nice, easy to work with.
I have been working with Superior Washer for about 7 months, and the response rate and willingness to quote is some of the best that I have experienced in the Aerospace Industry. They are my go-to for all my Washer Needs!
Carl Joos threaded screw Products
About one year ago you sent us plain parts but we ordered zinc plated and they made it to my customer as we did not catch the mistake. You requested my customer ship the parts directly to your plater and they shipped them back at no cost to us. My customer was pleased as the process only took three days Fixing mistakes makes the company more valuable. Great Job !
Precision Steel Warehouse
We have been supplying Stainless, Low/ High Carbon strip steel to Superior for many years Always a pleasure doing business with Superior Washer
Class A operation, organized, personable, pays prompt. Wish i had more customers like them.
We are satisfied with the parts we buy from Superior Washer! We appreciate the feedback on orders , even when there are delays, and will continue a future business relationship.
Great company to work with!
Quality, integrity and honesty would best describe our experience with Superior Washer over the years. From top to bottom and under Rob's leadership, Superior Washer treats their partners with respect and understanding. We couldn't be more happy to have them as our partner.
A Pleasure to do business with, very nice people.
Superior Washer has always been a great pleasure to work with because they value the vendor/customer relationship. They have a wealth of knowledge of their product and the material that goes into making their products last in the field. If an opportunity comes where your business can work with Superior Washer, I would take that opportunity and run with it. It would be one of the best business decisions you can make.
Dusty Esler - AIS All integrated Solutions
Sent a large list of competitors part numbers over and had it back in less than 24 hrs. Great turn around and competitive pricing.
Superior Washer has fantastic customer service! I talk to Renee in sales, and she is very polite and professional, which makes ordering easy ... I would highly recommend Superior Washer to Anyone ...
MIKE BLUE RIBBON FASTENER
you are fast and reliable. Good quality and pricing.
Great Company to do business with and a valued customer.
It is always a pleasure to work with all the staff at Superior Washer & Gasket. We've done business with Superior Washer for many years. They are knowledgeable and will do their best for their customers and vendors.
Kim Robinson Thyssenkrupp/Copper and Brass Div.
I have worked with Superior Washer & Gasket for 30 years. They are great to do business with. Love working with Rob and Cheryl. Looking forward to working together for many more years.
Always a pleasure working with Rob and your team
It's my sincere pleasure dealing with the folks at Superior Washer for all the years.
Jack Marshall / Millard Wire & Specialty Strip Co.
Superior Washer, is a First Class Manufacturer, with knowledgeable, and dedicated employees, it is an honor, to be a valued vendor.
George LaCapra Jr
As a vendor to Superior Washer my experience has been very positive, very good communication, responsiveness and they treat you as a valuable partner in their business!
excellent company with great service!
Peter is great, always quick responses, great service and competitive pricing! Love working with Superior!
Easy to navigate website, quality products and great customer service!!! Keep doing what your doing
Superior is the best, great parts, customer service and fast shipping.
Five Star Rated Company